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Returns from EU, Denmark and SwedenUpdated 3 months ago

You can return your order 30 days from receiving the package.

There is a return fee, that varies depending on what country you've purchased from:

  • European Union: 7 EURO

  • Denmark: 39 DKK
  • Sweden: 49 SEK

The return fee amount will automatically be deducted from your refund.

If you want to exchange for another size, color, or style, please return your purchased item, after which you must place a new order.

How to return from the European Union, Denmark and Sweden:

Please use the attached return label when returning.

Remember to include the return slip that was in your original package..

Place the carefully packed products in the bag/box, with the return guide and seal it securely. 

If the item you purchased arrived in special packaging (e.g. a pair of shoes), it is important that you return it in the original box. Do not place the return label directly on the packaging, as doing so could potentially decrease the value of the item if it is resold.


4. Send the parcel back to us.

SE: Deliver the package to your nearest DHL Express Parcel Shop. Please note that it must be an EXPRESS parcel shop.

EU + DK: Deliver the package to your nearest GLS Parcelshop

Please always remember to get a receipt when you deliver your package, as this is your responsibility and insurance, as well as the only way we can track your package

Refund of your money:

It usually takes 10-14 business days to receive and process a return.

When we receive the returned products, we will check it thoroughly for defects. 

If / when your return is approved, the amount of the product in question will be refunded to your account. It is always transferred via the same payment method that was used to pay for the item. For example, if you have paid by credit card, the purchase price will be refunded to the credit card you used for the purchase. If this is not possible, you will be contacted by our customer service.

Exchange in store:

Unfortunately, it is not possible to exchange goods purchased on our webshop in a physical store. If you wish to return an item purchased online, please do so through the webshop.

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