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Helpcenter - Ilse Jacobsen

<p id="isPasted"><span style="font-size: 18px;">You can pay with the following payment methods on our webshop:</span></p><ul><li>VISA</li><li>Mastercard&#xA0;</li><li>Google Pay</li><li>Apple Pay</li><li>Klarna</li><li>Mobilepay (only in Denmark)</li></ul>

See what payment options you have on our shop.

Payment options - which ones do I have?

Payment and Purchases

Opening Hours

Unsubscribing from the newsletter

How long is the delivery time?

Delivery options

How can I track my package?

Click & Collect?

Delivery - which countries can I get delivery to?

Shipping prices

Delivery

Overview

UK webshop- temporarily closed

How to make a claim

Claims- how to make a claim

Customer Service

Black Week

Our Official Webshops

Purchase on webshop

Mobilepay - can I pay with that?

Discount code - how do I use it?

Gift cards

Club Ilse - what are my benefits as a member?

Our Official Ilse Jacobsen Stores

Ilse Jacobsen Worldwide

Returns from EU, Denmark and Sweden

Returns from Norway

Claims - how to do it.

Is it possible to send different orders in the same package?

Exchanging in stores

Return rights and exchange

Complaints Rights

How to return

Returns

Size Guides

Rubber Boots - what makes them unique

Tulip shoes - what size should I choose?

Knowledge of our down jackets

Guide to water column pressure

Product Sizing and Information

Rain jackets

Rubber boots

Leather

Faux Leather and PU

Suede and nubuck

Textiles

Tulip shoes

Washing and Care Guide

The story of Ilse Jacobsen

Investments and the Løvens Hule

Job at Ilse Jacobsen Hornbæk

PR and Press

B2B Retailer

About us

Payment options - which ones do I have?Updated 8 months ago