Information about the temporarily closed UK webshop.

Unfortunately, it has been necessary for us, to temporarily close down our webshop in the United Kingdom. We are currently experiencing complications with our distribution. It is a very complex problem and therefore we have no time frame at the moment, for when the webshop will re-open.&#xA0; If you want to be notified when you can shop with us again, you can sign up&#xA0;<a href="https://www.ilsejacobsen.co.uk/password" rel="noopener noreferrer" target="_blank">&lt;here&gt;.</a> Conditions for UK customers at the moment:<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">- There is no possible way to order from our webshop.</div><div data-block="true" data-editor="r2of" data-offset-key="2blvj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

Overview

WEBSHOP

STORES

WHOLESALE

CONTACT

Webshop >

Helpcenter - Ilse Jacobsen

Info about the temporarily closed UK webshop.

UK webshop- temporarily closed

Customer Service

Opening Hours

Unsubscribing from the newsletter

How long is the delivery time?

Delivery options

How can I track my package?

Click & Collect?

Delivery - which countries can I get delivery to?

Shipping prices

Delivery

How to make a claim

Claims- how to make a claim

Black Week

Our Official Webshops

Purchase on webshop

Payment options - which ones do I have?

Mobilepay - can I pay with that?

Discount code - how do I use it?

Gift cards

Club Ilse - what are my benefits as a member?

Our Official Ilse Jacobsen Stores

Ilse Jacobsen Worldwide

Payment and Purchases

Returns from EU, Denmark and Sweden

Returns from Norway

Claims - how to do it.

Is it possible to send different orders in the same package?

Exchanging in stores

Return rights and exchange

Complaints Rights

How to return

Returns

Size Guides

Rubber Boots - what makes them unique

Tulip shoes - what size should I choose?

Knowledge of our down jackets

Guide to water column pressure

Product Sizing and Information

Rain jackets

Rubber boots

Leather

Faux Leather and PU

Suede and nubuck

Textiles

Tulip shoes

Washing and Care Guide

The story of Ilse Jacobsen

Investments and the Løvens Hule

Job at Ilse Jacobsen Hornbæk

PR and Press

B2B Retailer

About us